Store Policy

Return policy

For all of the orders placed online, we accept items in their original condition, with complete packaging and tags attached for a full refund. You have 21 days to apply for a return request and send back the items from the shipping date to be eligible for a refund.Unfortunately, we do not cover shipping fee for returns at this moment.

Privacy & Safety

Urban Forest knows that you care about how your personal information is used and shared, and we take your privacy seriously. Our Privacy Policy below applies to your use of the Urban Forest.store website and co-branded versions of the website located at URLs that resolve to the domain name Urbanforest.store (the “Website” or “Site”). Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it.

By visiting our Site, submitting information, using our services, and/or purchasing any products on our Website, you acknowledge that you accept the practices and policies outlined in the then current Privacy Policy and our Terms and Conditions.

Payment Methods

Credit / Debit Cards